Customer care |

Application for Customer Care Representatives (Sales Closer)

About QuickBase Solutions

QuickBase Solutions is a fast-growing brand that does digital marketing and e-commerce, logistics : online & physical store for sales of solar & renewable energy systems, personal care, wellness, and home improvement products

We operate a trusted Pay-on-Delivery model, offering customers across Nigeria convenience, reliability, and satisfaction.

We are not hiring people who just want to collect a fixed salary and relax. This is a performance-based role for who is serious about work, ready to learn fast, and wants to grow long-term with our e-commerce team.

If you are persuasive, self-motivated, and can confidently close sales over the phone (especially Cash-On-Delivery orders), you’ll earn far beyond the base pay.

Working Location / Time

Salary : N40,000 (Excluding Bonus on Cross sell, Upsells)

Location : Offa Garage Area, Ilorin Kwara State

Time : Full Time

Fill The Form Below With Your Information

Your Full Name *

Your Phone Number *

Your Full Address *

Age *

Do you have prior experience in customer service? *

If yes, where have you worked before, and for how long? *

What type of products or services did you handle in your previous role? *

What’s your highest level of education? *

Do you have experience handling eCommerce orders and customer complaints? *

How do you handle a rude or angry customer? (Short answer) *

Imagine a customer’s order is delayed. How would you communicate this to them while keeping them satisfied? (Short answer) *

Write a short response to this scenario: A customer wants to return a product but doesn’t meet the return policy. How would you respond to make them feel heard while sticking to the policy? *

This Job will require you to work on weekends virtually (Saturday and Sometimes Sunday). However, anytime you work on weekends, can you cope with this?

Are you comfortable working with sales targets or upselling to customers?

What do you think makes great customer service? *

This is an onsite Job not remote, meaning you'll be resuming to work at Offa Garage Area, Ilorin Kwara

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